Part 1: The set-up ; Get in the habit ; Paradigms and principles -- Part 2: The private victory ; The personal bank account ; Habit 1 - Be proactive ; Habit 2 - Begin with the end in mind ; Habit 3 - Put first things first -- Part 3: The public victory ; The relationship bank account ; Habit 4 - Think win-win ; Habit 5 - Seek first to understand, then to be understood ; Habit 6 - Synergize -- Part 4: Renewal ; Habit 7 - Sharpen the saw ; Keep hope alive!